ANALISIS PENEMPATAN PEGAWAI REKAM MEDIS DI RUMAH SAKIT KRISTEN MOJOWARNO

Indy, Qisthi Sabila Prabowo Putri and Taher, Alhabsji (2025) ANALISIS PENEMPATAN PEGAWAI REKAM MEDIS DI RUMAH SAKIT KRISTEN MOJOWARNO.

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Abstract

The placement of medical records personnel is critical to safeguarding the quality
of healthcare services, particularly in terms of accurate and consistent patient data
management. The mismatch between personnel capabilities and the highlighted
tasks, which can result in documentation errors and poorer service quality, is the
primary driver of this research. Hospital administration, medical records, and
human resource management, including staff planning, placement, selection, and
orientation, are the main topics of this theoretical research. This research utilized
Mojowarno Christian Hospital as a case study, employing qualitative descriptive
techniques. Interviews, observation, and documentation were used to collect data.
Data reduction, presentation, and conclusion drawing were then used for analysis.
The findings indicate that although the process for placing medical records staff
generally aligns with HR management norms, there are obstacles such as
inappropriate educational backgrounds, a shortage of qualified personnel, and
inadequate organization. In conclusion, the placement of medical records staff at
Mojowarno Christian Hospital is still far from optimal competency norms. To
maintain the quality of medical records services, it is necessary to improve the
competency-based scouting and selection process and provide more orientation and
training to staff.
Keywords: Online Registration System for Outpatients

Item Type: Article
Divisions: Faculty of Medicine, Health and Life Sciences > School of Medicine
Depositing User: Eko Nur Prasetya
Date Deposited: 11 Feb 2026 08:02
Last Modified: 11 Feb 2026 08:02
URI: http://repo.stia-malang.ac.id/id/eprint/21

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